Our top priority is the health & safety of our guests and team members. Please check out our COVID-19 update here.
The health and safety of our guests and team members is our top priority during this period of uncertainty surrounding the novel Coronavirus, COVID-19.
We are constantly monitoring the Center for Disease Control and Prevention, World Health Organization, as well as the Public Health Agency of Serbia and Belgrade Public Health’s statements regarding COVID-19 cases and strictly following guidelines from these agencies and our local health departments.
Our Commitment to cleanliness:
We take standards for hygiene and cleanliness very seriously, and we are taking additional steps to ensure the safety of our guests and team members. Our hotel is working to ensure that they meet the latest guidelines on hygiene and cleaning. Our hotel’s health and safety measures are designed to address the COVID-19 virus, including everything from handwashing hygiene and cleaning product specifications to a guest room and common area cleaning procedures.
Our hotel is using cleaning products and protocols which are effective against viruses. Our current protocols include:
Guest Rooms: Hotel is using cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items.
All hotel rooms have windows and natural ventilation, as well as public areas (restaurant, conference room and terrace).
Public Spaces: We have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators, and elevator buttons, door handles, public bathrooms and even room keys.
Back offices: In the places where our team members work “behind the scenes,” hotel increased the frequency of cleaning by focusing on high-touch areas like team member entrances, locker rooms, and staff offices.
Our hotel is following the best practices with respect to hand washing and personal protection recommended by local and international authorities. We have distributed resources to all team members with instructions for a proper hand washing technique and encourage our guests to follow stringent personal hygiene guidelines.